Contact Us
Do you have any questions?
Customer support service is available Monday to Friday: 10am - 8:30pm GMT
Answer time is anything between 2 minutes to 24 hrs depending on the query!
FAQs
I pre-ordered, when will I receive my order?
It takes 3 weeks for notepads to be manufactured and at least a week for me to ship your order (I'm one person). Therefore, please allow 4 weeks for you to receive your notepads.
So roughly expect your order by mid August, a tracking code will be provided when items are shipped :)
Do you ship worldwide?
Unfortunately at this moment, I only sell notepads to UK and US customers.
However, if you're looking to purchase 5 notepads or more, arrangements can be made if you're an international customer. Just send over an email!
I am also trying to get into US retail to make shipping more affordable!
How many sheets in a notepad?
All notepads are A4, 50 sheets, and 90gsm thick. They are also fountain pen friendly.
All my notepads are double sided too! Not many custom notepad businesses do this!
Are there digital downloads?
You can purchase digital downloads for your Ipad or tablet, just head over to the 'All Notepads' section :)
Do you accept returns and refunds?
Of course! We have a full refund policy which can be applied within 30 days of purchase. If our notepads weren't effective and you want your money back, email NotedSociety@gmail.com
Retail enquiries
If you'd like to stock my notepads in your retail store, please send a message in the form above :)
School Discounts
Bulk discounts are available for schools who want to provide their students with brain stimulating notepads. Free samples can be provided and also an invoice for your purchase.
Just send us a message using the form above!
Are your designs protected?
Yes, I have copyright design claim on all notepad designs in the UK, EU and US. Any form of copyright infringement is not tolerated and I will ensure that my brand is protected.
If you would like to view my certificates please ask your IP solicitors to contact me via the above form and also include your full name and address.